Resume
Technical Skills
Certifications:
CCNA
CompTIA Network+
CompTIA A+
AZ-900
LPI Linux Essentials
CompTIA Security+ (In Progress)
CompTIA CySA+ (In Progress)
Networking & Systems Support
-TCP/IP fundamentals including DNS, DHCP, and VLANs
-Basic Cisco IOS configuration and troubleshooting
-Network connectivity troubleshooting for wired and wireless environments
Windows & Linux Support
-Installation, configuration, and troubleshooting of Windows and Linux systems
-Command-line fundamentals
Active Directory & User Support
-Creating and managing user and group accounts
-Password resets, permissions, and access troubleshooting
Virtualization & Lab Environments
-VirtualBox and Cisco Packet Tracer
-Virtual machine deployment, snapshots, and network simulations
Hardware and Peripheral Troubleshooting: Desktops, laptops, printers, connectivity
Experience
2025-Present
Barista
Starbucks
New Albany, Ohio
-Crafting signature drinks in a fast paced environment
-Providing excellent customer service with above average drive-thru times
-Completing routine procedures on a station with precision and attention to detail
-Experience with a variety of Point of Sale machines and systems
-Maintaining a clean work environment and dining room
2022-2025
Salesperson/Kitchen
Weathervane Kettle Corn
Newark, Ohio
-Took and prepared orders for customers
-Operated cash register
-Used precise measurements to calculate the amount of an item to provide a customer
-Bagged popcorn and candy ahead of time using said measurements
-Maintained the store by cleaning, opening, closing, and providing service alone
Education
8/2025-8/2026
C-TEC of Licking County
CyberSecurity
Career-focused training program covering networking and cybersecurity fundamentals. Through hands-on labs and certification preparation, the program develops practical skills in network infrastructure, security, and troubleshooting.
Professional Skillset
Problem Solving
Customer Support
Time Management
Adaptability
Team Collaboration
Reliability
Attention to Detail
