Resume
Technical Skills
Certifications:
CCNA
JNCIA-Junos
RUCKUS RCNI
RUCKUS RASP and RICXI
CompTIA Network+
CompTIA A+
AI-900
AZ-900
LPI Linux Essentials
CompTIA AI Essentials
PCEP
CompTIA Security+
CompTIA CySA+ (In Progress)
Juniper MistAI (In Progress)
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Routing & Switching: Cisco, Juniper Junos, Aruba, Ruckus, Arista, Extreme; OSPF, BGP, STP, VLANs, trunking, TCP/IP, DNS, DHCP
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Firewalls & Security: Fortinet FortiGate, Juniper SRX, VPN / IPsec
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Wireless: Juniper Mist, Aruba, Ruckus, Cisco Meraki
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Optical LAN (PON): Tellabs (deployment support), Belden (testing); IPTV, VoIP, IP cameras
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Monitoring & Tools: Auvik, PRTG, ConnectWise, Wireshark, Hamina
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Systems: Windows, Linux, PowerShell, Hyper-V, Active Directory
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Operations: Incident management, SLA compliance, inventory, documentation
Experience
2026 - Present
NOC Technician
UberData Networks
Columbus, Ohio
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Monitor multi-vendor network infrastructure and perform first-level triage and investigation of alerts using Auvik and PRTG.
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Manage incidents end to end, documenting, troubleshooting, and communicating with customers to drive resolution within SLA.
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Troubleshoot and test network, firewall, and Wi-Fi across diverse, multi-vendor customer environments.
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Support Tellabs Passive Optical LAN deployments and test and validate Belden PON, including IPTV, VoIP, and IP camera services.
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Assist with core switching configuration and troubleshooting, and support predictive Wi-Fi planning with Hamina.
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Partner with engineering and vendors on lab builds, technology evaluation, and automation to improve NOC operations, including the Zoho to ConnectWise migration and Auvik alerting integration.
2025 - 2026
Barista
Starbucks
New Albany, Ohio
-Crafting signature drinks in a fast paced environment
-Providing excellent customer service with above average drive-thru times
-Completing routine procedures on a station with precision and attention to detail
-Experience with a variety of Point of Sale machines and systems
-Maintaining a clean work environment and dining room
Education
8/2025-8/2026
C-TEC of Licking County
CyberSecurity
Career-focused training program covering networking and cybersecurity fundamentals. Through hands-on labs and certification preparation, the program develops practical skills in network infrastructure, security, and troubleshooting.
Professional Skillset
Problem Solving
Customer Support
Time Management
Adaptability
Team Collaboration
Reliability
Attention to Detail
